Five Star Heating, Cooling, Plumbing & Electrical has been serving Palatine and the northwest Chicago suburbs since 1981. For over four decades, homeowners throughout this area have trusted us with the systems that matter most in their homes, and we’ve built our reputation one job at a time by doing honest work and standing behind it.
Serving Palatine Since 1981
Five Star started as a heating and cooling company with a straightforward approach: show up when you say you will, tell people what’s wrong before you fix it, and charge a fair price. That approach worked, and over time it earned the kind of trust that turned first-time customers into longtime ones and longtime customers into the people who refer their neighbors.
Over four decades, the business has grown to cover heating, cooling, plumbing, and electrical service under one roof. The northwest suburbs have changed in that time. The homes have gotten older, the systems have gotten more complex, and homeowners have raised their expectations for what a service call should look like. Five Star has kept pace with all of it, investing in training, equipment, and technicians who take pride in doing a job correctly the first time.
What has never changed is the foundation. We give you a price before we start. We don’t recommend work that isn’t needed. We stand behind every repair and installation we complete. That has been the standard since 1981 and it remains the standard today.
A Trusted Name in the Northwest Suburbs
Five Star is a company with deep roots in Palatine, and the reputation we’ve built here is one we work to protect on every job. When you call Five Star, you’re reaching a team that has a direct stake in how the work turns out because this community is where we live and work.
What Sets Five Star Apart
There is no shortage of home service companies in the northwest suburbs. What separates Five Star from the rest comes down to a few things that are easier to say than to actually deliver consistently.
One Company for Every System in Your Home
Most homeowners manage separate relationships with different companies for their HVAC, plumbing, and electrical needs. Five Star covers all three trades, which means one call, one relationship, and one company that understands how the systems in your home work together. That matters when a problem in one area affects another, and it means you’re not starting from scratch every time something new comes up.
Honest Assessments, Every Time
We don’t upsell work that isn’t needed. When a repair makes more financial sense than a replacement, we’ll tell you that. When replacement is the smarter long-term decision, we’ll explain exactly why before you commit to anything. Our technicians are trained to give you an accurate diagnosis and a clear explanation of the problem before recommending any course of action, and an upfront cost before any work begins.
Available When You Need Us
Heating and plumbing emergencies don’t follow a business schedule. Five Star offers 24/7 emergency service for heating, cooling, plumbing, and electrical issues because we understand that some situations can’t wait until Monday morning. When you call after hours, you’ll reach someone who can help, not a voicemail box.
Our Services
Five Star provides comprehensive residential home services throughout Palatine and the surrounding northwest Chicago suburbs.
Heating — Furnace repair, installation, maintenance, heat pumps, and 24/7 emergency heating service for every Illinois winter.
Air Conditioning — AC repair, installation, tune-ups, ductless mini split systems, and emergency cooling service across all major brands.
Plumbing — Full residential plumbing service including repairs, water heater installation, drain cleaning, sewer service, leak detection, repiping, sump pumps, and gas line work.
Electrical — Panel upgrades, wiring and rewiring, outlet and switch installation, lighting, generators, surge protection, and more from licensed electricians.
Indoor Air Quality — Air cleaners, UV light systems, humidifiers, dehumidifiers, and whole-home filtration solutions for cleaner, healthier air year-round.
Why Palatine Homeowners Trust Five Star
- Serving Palatine Since 1981. Over four decades of local service and a reputation built one job at a time.
- Licensed and Insured. Every technician is fully licensed and insured on every job.
- Upfront Pricing. You’ll know the full cost before we start. No surprises on the invoice.
- 24/7 Emergency Service. Available around the clock for heating, cooling, plumbing, and electrical emergencies.
- All Trades Under One Roof. Heating, cooling, plumbing, and electrical from one trusted local company.
- Satisfaction Guarantee. We stand behind every repair and installation we perform.
Schedule Service With Five Star Today
Whether you need a routine tune-up, an urgent repair, or a full system replacement, Five Star is ready to help. Our licensed technicians serve Palatine, Arlington Heights, Hoffman Estates, Rolling Meadows, Schaumburg, Des Plaines, and the surrounding northwest Chicago suburbs.
Call (847) 250-6610 or book online to schedule service with a team that has been earning the trust of northwest suburb homeowners since 1981.
